Request to issue To Whom It May Concern Certificate for Housing Services

Certificate request to state housing support availability requested earlier in Sheikh Zayed Housing Program.

How to apply

Where to get this service: Customer Happiness Center - RAS Al Khaima
Customer Happiness Center - Fujairah
Customer Happiness Center - Dubai
Ministry of Energy & Infrastructure Website
Ministry of Energy & Infra(MOEI)
Service delivery window - Ajman
Who can apply: Individuals · Government entities
Individuals: UAE National, Senior UAE National, Special Needs
Women (widow, divorced, parentless, interpretation of married to an expatriate, Parentage unknown)
User guide: Please check the user guide (PDF) for using the system in order to apply for the service.
Service type: Informational
Sector: Housing

What is the service for requesting a "To Whom It May Concern" certificate for housing services?

Who can request a "To Whom It May Concern" certificate for housing services?

What documents are required to request the certificate for housing services

Are there any fees for requesting the certificate?

How can I submit a request for the certificate?

What is the processing time for obtaining the certificate?

Can I track the status of my certificate request?

Can I request the certificate electronically?

Can the certificate be issued immediately?

Can I use the certificate with multiple entities?

Can I request a new certificate if the previous one has expired?

Can someone else apply for the certificate on my behalf?

What are the cases where the certificate request may be rejected?

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Last updated: 7 September 2026