Request to issue a replacement for a lost/damaged permanent operating license for national establishments

This service allows to issue an operating license (replacement for a lost) with a new license number, and issue an operating license (replacement for a damaged one) with the same number as the damaged license for companies specialized in land transport.

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How to apply

Terms and conditions

First: in the event of losing the operating license:
Notify the ministry at once regarding the loss.
Submitting evidence that the licensee has opened a report at the competent authorities
Fill out the Ministry's form.
Pledge to hand over the lost license in the event of obtaining it and not using it
The Ministry issues a new license to replace a lost license with a new number
Second: in the event of damaged operating license:
The licensee shall hand over the damaged license to the Ministry
Fill out the Ministry's form for this activity
The Ministry issues a replacement license for a damaged one with the same number.

At a glance

Processing time: Request to issue a replacement for a lost/damaged permanent operating license for national establishments1 Days
Where to get this service: Ministry of Energy & Infrastructure Website
Ministry of Energy & Infra(MOEI)
Customer Happiness Center - Fujairah
Customer Happiness Center - RAS Al Khaima
Customer Happiness Center - Dubai
Who can apply: Businesses
Business: Companies
User guide: Please check the user guide (PDF) for using the system in order to apply for the service.
Service type: Procedural
Sector: Land transport

Required documents

If the applicant is a client, the power of attorney must be brought with the identity of the client and the signature of the owner of the license must be approved