Apply for re-issue of Certificate of Competency (CoC) (damaged/lost)

This service allows customers to issue a replacement for lost/damaged certificate of competency and endorsement for seafarers working on commercial ships.

Start this service

How to apply

At a glance

Processing time: Apply for re-issue of Certificate of Competency (CoC) (damaged/lost)one day
Fees: Apply for re-issue of Certificate of Competency (CoC) (damaged/lost) — AED 100
Fee type: Federal · Payment: wallet, cards, bank transfer
Payment methods
MOEI Payment Gateway
Credit Card
Apple Pay
Samsung Pay
Google Pay
Bank Transfer
Where to get this service: Customer Happiness Center - Fujairah
Customer Happiness Center - RAS Al Khaima
Customer Happiness Center- Al Mina
Ministry of Energy & Infrastructure Website
Ministry of Energy & Infra(MOEI)
Service delivery window - Ajman
Service delivery window - Alhamriyah
Customer Happiness Center - Dubai
Who can apply: Businesses
User guide: Please check the user guide (PDF) for using the system in order to apply for the service.
Service type: Procedural
Sector: Maritime

Required documents

A letter from the company.
A report from the Vital Facilities and Coasts Protection Authority / the Police in the event of a replacement (lost)
If lost outside UAE the required document to be submitted
provide the damaged certificate in case of replacement (damaged)