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Dwelling Disposal Request

This service allows the beneficiary to request the disposal of the dwelling.

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How to apply

Terms and conditions

  1. General Conditions for the Housing Disposal Service:
  2. The ministry shall not bear any additional financial obligations; these must be borne by the beneficiary.
  3. Provide an acceptable justification for submitting the disposal request.
  4. The housing unit concerned must have been finally handed over
  5. Provide an alternative housing unit that is suitable for the family.
  6. Sale Conditions – Provide convincing reasons – Repay the full assistance amount.
  7. Lease Conditions – Provide convincing reasons – Provide suitable housing for the family – The lease period must not exceed two years.
  8. Exchange Conditions – Provide convincing reasons – Provide suitable housing for the family.
  9. Re-benefit Conditions – Provide convincing reasons – Repay the remaining assistance amount.

At a glance

Processing time
Dwelling Disposal Request15 Days
Where to get this service
  1. Customer Happiness Center - Fujairah
  2. Customer Happiness Center - RAS Al Khaima
  3. Customer Happiness Center - Dubai
  4. Ministry of Energy & Infrastructure Website
  5. Ministry of Energy & Infra(MOEI)
  6. Service delivery window - Ajman
Who can apply

Individuals · Government entities

  1. Individuals: UAE National, Senior UAE National, Special Needs
  2. Women (widow, divorced, parentless, interpretation of married to an expatriate, Parentage unknown)
Partners
  1. Lands and properties
  2. Emirates Development Bank (EDB) 
User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

Service type
Procedural
Sector
Housing

Required documents

  1. Sale Documents:A letter addressed to the beneficiary explaining the reasons for the sale.A statement confirming that the remaining amount has been deposited in the case of a loan, or the full amount in the case of a grant (after initial approval).
  2. Lease Documents:A letter addressed to the beneficiary explaining the reasons for leasing.A document proving the existence of a suitable alternative residence under the beneficiary’s name.Additional documents depending on the stated reasons, such as a certificate of continued employment or children’s education in another city.
  3. Exchange Documents:A letter addressed to the beneficiary explaining the reasons for the exchange.A document proving the existence of a suitable alternative residence under the beneficiary’s name.
  4. Re-Benefit Documents:A letter addressed to the beneficiary explaining the reasons for re-benefiting.A statement confirming that the remaining amount has been deposited in the case of a loan, or the full amount in the case of a grant (after initial approval).

Need help with this service?

info@moei.gov.ae800 6634

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Last updated: 7 September 2026