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Contractor Change Request

This service allows the beneficiary, through the consultant, to submit a request to change the project contractor, following the issuance of a new building permit by the municipality under the new contractor’s name.

How to apply


At a glance

Processing time
one working day
Fees
  • No fees :
Where to get this service
  1. MOEI website: 24/7
  2. Smart app: 24/7
  3. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
Who can apply

Businesses

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

Sector
Housing

Required documents

  1. Contractor Change Request Form
  2. Building permit on behalf of the new contractor
  3. Letter of Guarantee Waiver in the Event of a Request to Transfer Guarantees to the New Contractor

Need help with this service?

info@moei.gov.ae800 6634

Assignment of maintenance works

This service allows the beneficiary, through the consultant, to submit a request to withdraw maintenance works from the current contractor and reassign them to another contractor, due to contractual and technical reasons, based on the Ministry’s evaluation and approval.

View Service Card

Consultant Renewal

This service allows contractors and consultants to renew their company's rating to the programme and in accordance with the approved regulations to enable them to contract with beneficiaries for the implementation of housing assistance.

View Service Card

Contract End Request

This service allows the contractor, through the consultant, to submit a request to terminate the beneficiary’s contract in cases of delayed payment or the beneficiary’s decision not to proceed with the remaining works. The request is subject to assessment and approval by the relevant authority in accordance with the approved procedures.

View Service Card

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Last updated: 7 September 2026